Being a great mechanic involves more than identifying problems, repairing or replacing worn parts, and knowing the difference between the camshaft and crankshaft. A great mechanic has got to be able to deliver exceptional customer service. After all, people invest a lot of money in their cars, trucks, tractors and other equipment, and they want to work with a mechanic who can put them at ease; they want to work with someone they can trust.
2. Diagnostic skills
People don’t want to wait to find out what’s wrong with their equipment. After all, they depend on their vehicles and equipment to do the job they bought it for. Like feed the cows, mix the feed, drop the kids off at school, and take care of their personal and professional responsibilities. Great mechanics are able to effectively and efficiently use diagnostic tools to figure out what’s wrong as quickly as possible.
3. Work ethic
The best mechanics love to roll up their sleeves, get under the hood, or under the tractor, and fix problems. They can’t be afraid of getting greasy and being busy. After all, their customers are depending on them.